Mailing Alerts

PostUp sends out Mailing Alerts to a selected group of users when a single mailing fails to meet the threshold configured for a set of performance criteria. For example, if a mailing exceeds a hard bounce threshold of 10%, PostUp will send an email notification to the list of email addresses on file.

Mailing Alerts allow users to easily identify potential delivery challenges, technical difficulties and data management issues without manually searching through individual mailing reports. Mailing Alerts also provide users with the ability to monitor performance statistics such as opens, clicks and list attrition.

Create a Mailing Alert

  1. Log into PostUp, per normal procedure.
  2. Click on the Settings tab.
  3. Click on the Mailing Alerts link. The Mailing Alerts page will appear.

  4. Click on the check box next to Check Mailing Delivery Statistics and Issue Warnings to enable the alert.
  5. Enter the number of hours that must pass by from the time a mailing deploys to the time PostUp evaluates the message, in the Check Mailings After field.
  6. Set a bottom boundary for the number of recipients the mailing must target in the Minimum Size of Mailings to Check field. PostUp will retry messages that initially soft bounce for up to 12 hours, based on ISP standards. Users may want to configure their Mailing Alert to review mailing statistics 12 hours after the message send time, in order to receive accurate information.
  7. Configure the alert’s warning thresholds by:
    • Clicking on the checkbox to select the associated mailing attribute.
    • Enter a numeric value into the percentage field to set the threshold.